Frequently asked questions
Find answers to common questions about our photography services, galleries, and orders.
Everything you need to know
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How long does it take to receive my photos?
Edited photos are typically delivered within 2-3 business days after your event.
Can I order prints directly from the gallery?
Yes! Our gallery includes a built-in store where you can order professional prints in various sizes.
What is AR preview?
AR (Augmented Reality) preview lets you use your phone to see how prints will look on your wall before you order them.
How do I access my gallery?
You will receive a unique gallery link via email after your event. Simply click the link to view and order photos.
What payment methods do you accept?
We accept all major credit cards through our secure Stripe payment system.
Can I share my gallery with family and friends?
Yes! Each gallery has a shareable link that you can send to anyone.
Do you offer custom packages?
Yes, we offer custom packages for events of all sizes. Contact us for a personalized quote.
What is your cancellation policy?
Cancellations made 48 hours before the event receive a full refund. Late cancellations may be subject to a fee.